Privacy Policy — How net939 Handles Your Data

1Introduction

This Privacy Policy explains how net939 ("we", "the platform", "net939") collects, uses, stores, and protects personal information belonging to users of the net939 platform. It applies to the website at net939.net, the Android application, and the iOS Progressive Web App.

When you create an account on net939, you provide personal information that is necessary for the platform to function — to verify your identity, process your PKR deposits and withdrawals, and keep your account secure. This policy explains exactly what happens with that information from the moment it is collected.

This Privacy Policy should be read alongside the Terms and Conditions. By registering an account and using net939, you acknowledge that you have read and understood this policy.

2Data We Collect

net939 collects personal data through several channels — at registration, during account use, during payment processing, and through automatic technical data collection. The categories of data we collect are outlined below.

Registration and account data:

• Full name as provided during registration
• Date of birth (required for age verification)
• Email address and mobile phone number
• Username and encrypted account password
• Country and city of residence

Identity verification data:

• National Identity Card (CNIC) number or copy, where required for verification
• Any additional documents submitted to verify your identity or address

Payment and transaction data:

• JazzCash or Easypaisa mobile wallet number associated with your account
• Raast ID or bank account details used for transfers
• Transaction history — deposits, withdrawals, bet amounts and outcomes

Technical and usage data:

• Device type, operating system, and browser information
• IP address and approximate location derived from IP
• Session activity — pages visited, games played, features used
• App crash reports and performance data

3How We Use Your Data

The data collected by net939 is used for the following purposes:

net939 does not use your personal data for purposes beyond those listed above. If a new purpose arises, this policy will be updated and users notified as appropriate.

4Legal Basis for Processing

net939 processes your personal data on the following legal grounds:

• Contract performance: Processing your registration data, account information, and payment details is necessary to provide the services you have requested by registering an account.
• Legitimate interests: Fraud detection, platform security, and technical performance monitoring are carried out under net939's legitimate interest in operating a safe and functional platform.
• Legal obligations: Certain data is retained to comply with anti-fraud and financial record-keeping requirements that apply to platforms of this type.
• Consent: Marketing communications are sent only where you have explicitly opted in. You can withdraw consent at any time by updating your communication preferences in account settings or by contacting support.

5Sharing Your Data

net939 does not sell your personal data. Data is shared only with the limited categories of third parties listed below, and only for the specific purposes described.

• Payment processors: JazzCash, Easypaisa, Raast, and banking partners receive the minimum data required to process your deposit or withdrawal transaction.
• Identity verification services: Where enhanced verification is required, your identity documents may be shared with a specialist verification provider to confirm your identity.
• Fraud prevention services: Device data and transaction patterns may be processed by fraud detection systems to protect the platform and its users.
• Technology infrastructure providers: Cloud hosting, database management, and platform infrastructure providers may process data as part of operating the technical systems that run net939.

All third-party processors used by net939 are required to handle your data securely and only for the purposes for which it was shared. net939 does not share data with advertisers, data brokers, or unrelated third parties.

6Payment Data

Processing PKR transactions is central to how net939 works, and payment data is handled with particular care. When you register a JazzCash number, Easypaisa account, Raast ID, or bank account for withdrawals, that information is stored securely against your account.

net939 does not store full card numbers or banking passwords. Payment processing is handled through the infrastructure of the respective payment provider — JazzCash, Easypaisa, or the relevant banking system. net939 receives confirmation of successful transactions but does not store raw payment credentials beyond what is required to match your account to your registered payment method.

All payment data in transit is encrypted. Stored payment identifiers are protected using access controls that restrict visibility to authorised personnel involved in payment processing and fraud review.

7Cookies and Tracking Technologies

net939 uses cookies and similar technologies on the website and within the web-based application to make the platform function correctly and to improve your experience over time.

Types of cookies used:

• Essential cookies: Required for the platform to function — session management, login state, and security tokens. Without these, the platform cannot operate. You cannot opt out of essential cookies while using the platform.
• Preference cookies: Remember your settings — language preference, display options, and any other customisations you've made to your account view.
• Analytics cookies: Collect anonymised data about how the platform is used — which sections are visited most, where users encounter difficulty, and how the app performs. This data is used to improve the platform. It does not identify individual users.
• Security cookies: Help detect unusual session activity and protect against cross-site request forgery and other session-based attacks.

net939 does not use third-party advertising cookies or tracking pixels that share your data with external advertising networks. You can manage cookie preferences through your browser settings. Disabling essential cookies will affect the functionality of the platform.

8Data Security

Protecting the personal and financial data of net939 users is a continuous priority. The following security measures are in place across the platform:

• HTTPS encryption: All data transmitted between your device and net939 servers is encrypted using TLS/SSL protocols.
• Password storage: Account passwords are stored in hashed form. net939 never has access to your plain-text password, and support staff cannot retrieve it — only reset it.
• Access controls: Internal access to user data is restricted to personnel with a specific operational need. Access logs are maintained.
• Session management: Login sessions expire after periods of inactivity. The Android app supports biometric authentication as an additional security layer.
• Security monitoring: The platform is monitored for unusual access patterns and potential security incidents on an ongoing basis.

No security system is completely immune to attack. In the event of a data breach that could affect your personal data, net939 will notify affected users promptly and provide guidance on protective steps to take.

9Data Retention

net939 retains personal data for as long as your account is active. After you close your account, data is retained for a defined period to satisfy anti-fraud obligations and financial record-keeping requirements that apply to platforms processing PKR transactions.

Typical retention periods by data category:

• Account registration data: Retained for the duration of account activity plus a post-closure period.
• Transaction records: Deposit and withdrawal history is retained for the period required by applicable financial record-keeping standards.
• Identity verification documents: Retained for the period required following account verification, then securely deleted.
• Session and usage data: Generally retained in aggregated form for platform analytics after individual session records are no longer needed.
• Marketing preferences: Opt-in records are retained to provide evidence of consent and allow proper management of communication preferences.

When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised. Anonymised, aggregate data may be retained indefinitely for platform analytics without identifying any individual user.

10Your Rights

As a net939 user, you have specific rights over your personal data. These rights are outlined below along with how to exercise each one.

To exercise any of these rights, contact the net939 support team via live chat or email at [email protected]. We will verify your identity before processing any data rights request and respond within a reasonable timeframe.

11Children's Privacy

net939 is strictly an adult platform for users aged 18 and above. The platform does not knowingly collect personal data from anyone under the age of 18. Age verification is performed during registration and may be requested again at any time.

If net939 becomes aware that a minor has registered an account or provided personal data without appropriate consent, the account will be closed immediately and any data collected will be deleted in accordance with this policy.

If you are a parent or guardian and believe a minor has accessed or registered on net939, contact support immediately so the account can be identified and closed.

12Updates to This Policy

net939 reviews this Privacy Policy periodically and updates it when the platform's data practices change or when legal or operational requirements demand it. The updated policy is published at net939.net/privacy-policy with a revised "last updated" date.

Where changes are material — meaning they affect how your data is used or your rights over it — net939 will notify registered users through the platform or by email before the changes take effect. Continued use of the platform after an update constitutes your acceptance of the revised policy.

It is your responsibility to check this page periodically. The most current version of the policy is always the one published on this page.

This Privacy Policy was last reviewed in January 2026. The current version is always available at net939.net/privacy-policy.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or want to raise a concern about how your data has been handled, please contact the net939 team.

You can reach us through:

• Live chat: Available inside the platform and the mobile app, 24 hours a day.
• Email: [email protected] — for detailed data requests, include your registered account email and a clear description of your request.

We will acknowledge your request promptly and aim to resolve it within a reasonable timeframe. For data rights requests, identity verification will be required before any action is taken on your account data.